Privacy Policy

Last Updated: 2025-02-20

1. Introduction

Ziwant Healthcare Pvt Ltd ("we," "our," or "us") operates the Ziwant ("Platform"), accessible at www.ziwant.com and Ziwant Mobile. We are committed to protecting your privacy and ensuring the security of your personal and health-related information.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, date of birth
• Health Data: Medical history, prescriptions, lab reports, and insurance information
• Usage Data: Device information

3. How We Use Your Information

• Provide healthcare services (consultations, lab tests, medicine delivery).
• Process payments and insurance claims.
• Improve platform functionality and user experience.
• Send updates, offers, and health tips (with consent).
• Comply with legal obligations.

4. Data Sharing

• Healthcare Providers: Doctors, pharmacies, and labs involved in your care.
• Third-Party Services: Payment gateways, cloud storage, and analytics tools.
• Legal Requirements: When required by law or to protect rights/safety.

5. Security Measures

• AES-256 encryption for data transmission.
• Regular security audits.
• Access restricted to authorized personnel.

6. Your Rights

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Request data portability.

7. Cookies

We use cookies to enhance user experience. Manage preferences via browser settings.

8. Updates

Policy changes will be notified via email/platform alerts.

Contact Us

For privacy-related inquiries:
Email: info@ziwant.com
Phone: +977 981-5216795
Address: Mid-Baneshwor, Kathmandu, Nepal