Terms of Service

Effective: 2025-02-25

1. Acceptance of Terms

By accessing or using the Ziwant ("Platform"), operated by Ziwant Healthcare Pvt Ltd ("we," "our," or "us"), you agree to these Terms of Service.

2. Eligibility

To use the Platform, you must:

• Be 18+ or use under parental supervision.
• Provide accurate information during registration.

3. Services

• Online doctor consultations.
• Medicine purchases and lab test bookings.
• Insurance plan comparisons.

4. User Responsibilities

• Do not share login credentials.
• Provide truthful medical information.
• Avoid illegal or unethical use of the Platform.

5. Payments

• All transactions are final.
• Refunds processed as per our Cancellation Policy.

6. Intellectual Property

All content (logos, text, software) is owned by Ziwant Healthcare.

7. Disclaimers

• Not for Emergencies: Seek in-person care for critical conditions.
• Accuracy: Doctors are responsible for diagnoses and treatment plans.

8. Limitation of Liability

We are not liable for:

• Delays or mistakes in services.
• Third-party actions (e.g., delivery partners).

9. Termination

We may suspend accounts for policy violations.

10. Governing Law

Disputes are governed by the laws of the Government of Nepal.

Contact Us

For questions about these Terms:
Email: info@ziwant.com
Phone: +977 981-5216795
Address: Mid-Baneshwor, Kathmandu, Nepal